YUAN-HO HUANG

Professor @ Fu Jen Catholic University
"The most effective way to manage change successfully is to create it." ~Peter Drucker, Management Challenges for the 21st Century.
"The entrepreneurial disciplines are not just desirable; they are conditions for survival today." ~ Peter Drucker, The Next Society.

Vita

Academic Positions Held

Professor, Department of Library and Information Science, Fu Jen Catholic University, Taiwan

Education

  • PhD (Major in E-commerce, Minor in Strategic Management of Technology), Graduate School of Management, College of Management, Yuan-Ze University, Taiwan
  • Master of Library Science, Department of Library and information Science [Now: Department of Information Culture and Data Stewardship], School of Library and Information Science (SLIS) [Now: School of Computing and Information, former name: School of Information Science (iSchool)], University of Pittsburgh, U.S.A.
  • B.A. in Library Science, Minor in Business Administration, Fu Jen Catholic University, Taiwan

Honor

 Taiwan Fulbright Grantees 2019-2020

Certifications

  • Patent Analysis Certificate (The ITRI College of the Industrial Technology Research Institute)
  • ERP Software Consultant for Distribution Module (PSiTech i-ERP2,Release ver 4.0.000, certified by CERPS on Jan. 2005)
  • ERP Application Engineer for Financial Module (PSiTech i-ERP2,Release ver 4.0.000, certified by CERPS on Jan. 2005)
  • ERP planner (certified by CERPS on Aug.2003)

Work Experiences

  • Interim Director, Graduate Institute of Educational Leadership and Development / In-Service Master’s program of the Graduate Institute of ELD; Interim Chair, the Bachelor’s Program in Educational Leadership and Technology Development
  • Chair, Department of Library and Information Science/CEBA Program, Department of LIS, Fu Jen Catholic University, Taiwan
  • Associate Professor, Department of Library and Information Science, Fu Jen Catholic University, Taiwan
  • Lecturer/Associate Professor, Department of Information Management, ChungChou Institute of Technology (ChungChou University of Science and Technology), Taiwan
  • Library Director, ChungChou Institute of Technology(ChungChou University of Science and Technology), Taiwan
  • Researcher, National College of Physical Education and Sports (National Taiwan Sport University), Taiwan
  • Assistant Librarian, The Institute of Chinese Literature and Philosophy Library, Academia Sinica, Taiwan

Professional activities

Reviewer
  • University Library Journal (ISSN 1682-2889)[published in Taiwan]
  • Journal of Educational Media & Library Sciences (ISSN 1013-090X) [published in Taiwan]
  • Journal of Library and Information Studeis (ISSN 1606-7509) [published in Taiwan]
  • Journal of Library and Information Science Research (ISSN 2218-3388) [published in Taiwan]
  • Journal of InfoLib and Archives (ISSN 2412-1800) [published in Taiwan]
  • International Journal of Electronic Business
  • Journal of Librarianship & Information Science
  • Journal of the American Society for Information Science and Technology (JASIST)
Editorial Board
  • Journal of Library and Information Science Research (DOAJ, LISA, TSSCI)
  • Journal of Library and Information Science (DOAJ, LISA, PAIS, THCI)
Professional Organizations and Offices Held
  • 12th, President, Chinese Association of Library & Information Science Education (CALISE), 2016-2017
  • 14th, Board of directors, Chairperson of Research & Development Committee, Chinese Association of Library & Information Science Education (CALISE), 2020-2021
  • 15th, Board of supervisors, Chinese Association of Library & Information Science Education (CALISE), 2022-2023
  • 53th, 54th, 55th, 56th, 57th, 58th Board of directors, Library Association of the Republic of China (Taiwan), 2014-2025
Editor-in-Chief
  • The Newsletter of Library Association of the Republic of China (Taiwan), 2010-2013
  • LAROC (Library Association of the Republic of China) e-news, 2008-2010
Counseling and Guidance Group
  • Member of the Counseling and Guidance Group for Teacher Librarians in Taiwan
Member of Professional Society
  • Library Association of the Republic of China (Taiwan)
  • Chinese Association of Library & Information Science Education
  • Chinese Enterprise Resource Planning Society
  • Chinese American Librarians Association (CALA)
  • Taiwan Fulbright Alumni Association

Teaching

Graduate Program

  • Statistics for Library Science (2010 Spring, 2010 Fall, 2011 Fall till now)
  • Statistics for Education (2010 Spring, 2011 Spring, 2012 Spring)
  • Knowledge Management (2006 Fall, 2007 Fall, 2010 Fall, 2012 Spring, 2013 Spring, 2014 Spring)
  • Informetrics and Knowledge Network (2009 Fall)

Undergraduate Program

  • Introduction for Undergraduate Students (2006 Fall, 2011 Fall, 2013 Fall, 2017 Fall, 2018 Fall, 2022 Fall)
  • Statistics(2006 Fall, 2007 Fall, 2008 Fall, 2009 Fall, 2010 Fall, 2011 Fall till now)
  • Library and Information Center Management(2016 Fall till now)
  • Professional Ethics - Library Ethics(2022 Spring, 2023 Spring)
  • Design and Analysis of Library Survey Questionnaires and Application of Statistical Software(2013 Spring, 2015 Fall, 2019 Spring)
  • Internet Resources (2007 Spring, 2008 Spring, 2009 Spring, 2010 Spring, 2011 Spring, 2012 Spring, 2012 Fall)
  • Database Retrieval (2012 Fall)
  • Seminar on Information Retrieval Services (2012 Spring, 2013 Spring, 2013 Spring, 2016 Spring, 2018 Spring, 2019 Spring, 2021 Spring till now)
  • Patent Search and Analysis (2007 Fall, 2008 Fall, 2009 Fall, 2010 Fall, 2011 Fall, 2013 Spring, 2014 Spring, 2014 Spring, 2016 Spring)
  • Introduction of Bibliometrics (2011 Spring)
  • Bibliometrics and Citation Analysis (2012 Spring, 2013 Spring, 2013 Fall, 2016 Spring)
  • System Analysis and Design (2006 Fall, 2007 Fall, 2008 Fall, 2009 Fall)

Publications

Book
  • Huang, Y.H. & Chiu, Y.Y. (2023). Library and Information Science Research. In The 2022 Yearbook of Libraries in R.O.C. (page 301-384). Taipei: National Central Library. [in Chinese]
  • Huang, Y.H. & Chiu, Y.Y. (2022). Library and Information Science Research. In The 2021 Yearbook of Libraries in R.O.C. (page 281-368). Taipei: National Central Library. [in Chinese]
  • Huang Y.H. (2022) The Retrospective & Foresight of 12th Chinese Association of Library and Information Science Education. In: Chinese Association of Library and Information Science Education. (eds) Leap, Transformation and Expansion: The 30th Anniversary Special Issue of the Chinese Association of Library and Information Science Education (pp. 109-114). Taipei: Eculture. [in Chinese]
  • Huang Y.H. (2021) The Overview of Information Services Organizations. In: Wu MM. (eds) Library and Information Science Research : Retrospective & Foresight 2.0 (pp. 536-539). Taipei: Eculture. [in Chinese]
  • Huang Y.H. (2021) The Retrospective & Foresight of Public Libraries literatures in Taiwan. In: Wu M.M. (eds) Library and information science research : retrospective & foresight 2.0(pp. 540-557). Taipei:Eculture. [in Chinese]
  • Huang Y.H. (2020) Exploring Students’ Search Behavior and the Effect of Epistemological Beliefs on Contradictory Issues. In: Nah FH., Siau K. (eds) HCI in Business, Government and Organizations. HCII 2020. Lecture Notes in Computer Science, vol 12204 (pp. 59-68). Springer, Cham. (doi: 10.1007/978-3-030-50341-3_5)
  • Huang, Y.H. (2018). The Practice of Social Services with Library and Information Professions. In The Survey and Research of Libraries in Macao (page 43-51). Macao: Macao Library & Information Management Association. [in Chinese]
  • Huang, Y.H. (2018). Professional Library Associations. In The 2017 Yearbook of Libraries in R.O.C. (page 373-394). Taipei: National Central Library. [in Chinese]
  • Huang, Y.H. (2017). Professional Library Associations. In The 2016 Yearbook of Libraries in R.O.C. (page 297-314). Taipei: National Central Library. [in Chinese]
  • Huang, Y.H. (2013). Sherry Shiuan Su (1957-2009). In The Biography of Important People in Libraries (page 337-342). Taipei: Wunan Press. [in Chinese]
  • Huang, Y.H. (2013). Publishing Committee. In The Special Issues for the Sixtieth Anniversary of Library Association of the Republic of China (Taiwan)(page 109-113). Taipei: Library Association of the Republic of China (Taiwan). [in Chinese]
  • Huang, Y.H. (2013). The Review and Prospect for Knowledge Services in Libraries. In The Studies of Library and Information Science. (page 158-163). Taipei: Wunan Press. [in Chinese]
Huang, Y.H., Chen, K. C. (2013). The Biography of Important People in Librarianship. Taipei: Wunan Press. [in Chinese]
Huang, Y.H. (2005). The impact of IT capability and organizational capability on a firm's performance: the mediating effect of information synergy and innovativeness. Unpublished doctoral dissertation, Yuan Ze University.
  • Huang, Y.H., & Shi, Y.J. (2023). Information needs and information-seeking behavior regarding mobile payments in the innovation-decision process: The case of LINE Pay users. Journal of Library and Information Science Research, 18(1), 1-48. [in Chinese]
  • Erdelez, S., Huang, Y.-H., & Agarwal, N.K. (2023). Does serendipity matter in knowledge management? Organizational sharing and use of encountered information. Journal of Documentation, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/JD-10-2022-0211 (SSCI)
  • Huang, Y.H.(2022). Exploring the implementation of artificial intelligence applications among academic libraries in Taiwan. Library Hi Tech, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/LHT-03-2022-0159 (SSCI)
  • Huang, Y.H. (2022). Artificial Intelligence Applications and Library Services. Taiwan Publishing and Reading, 111(4), 12-18. [in Chinese]
  • Huang, Y.H., & Li, M.Z. (2022). Exploring the Information Behavior and Knowledge Flow of Social Entrepreneurs. National Central Library Bulletin, 111(1), 1-32. [in Chinese]
  • Huang, Y.H. (2021). An Overview of Scholarly Communication, Research Data Management and Digital Scholarship Services in American Academic Libraries: An Empirical Study from Five University Libraries in the States of Massachusetts and Missouri. Journal of Educational Media & Library Sciences, 58(3), 339-376. (https://doi.org/10.6120/JoEMLS.202111_58(3).0016.OR.AM) [in Chinese with English summary]
  • Huang, Y.H. (2020). The Application, Advocacy and Incubator of Artificial Intelligence (AI) for Libraries: Examining AI Initiatives and Use Cases in Libraries in the US, Canada, and Europe. National Central Library Bulletin, 109(2), 1-20. [in Chinese]
  • Huang, Y.H. (2019). The Meta-analysis of Bibliometrics Research and Exploration of Altmetrics for Social Enterprise Literatures. Journal of InfoLib and Archives, 11(2), 39-82. [in Chinese]
  • Yeh, N.C., & Huang, Y.H. (2019). Exploring Information Need of Personal Investment and Finance from Social Q&A Website. Journal of Library and Information Science, 45(1), 4-35. [in Chinese]
  • Huang, Y.H. (2018). Search Behavior of Undergraduate Students toward Conflicting Scientific Information. Journal of Library & Information Studies, 16(1), 45-75. doi: 10.6182/jlis.201806_16(1).045 [in Chinese]
  • Huang, Y.H., & Tang, T.H. (2017). Ubiquitous Library Services: Sharing the Observational Learning Program in San Francisco Public Library. Bulletin of the Taipei Public Library, 34 (2), 67-85. [in Chinese]
  • Huang, Y.H. (2014). The Comparative Curriculum Content Analysis for Knowledge Management and Competitive Intelligence: an Investigation of ALA-accredited Master’s Programs in Library and Information Studies. Journal of Library and Information Science, 40(2), 23-46. [in Chinese]
  • Huang, Y.H. (2014). Measuring individual and organizational knowledge activities in academic libraries with multilevel analysis. The Journal of Academic Librarianship, 40(5), 436-446. DOI: 10.1016/j.acalib.2014.06.010
  • Huang, Y.H. (2014). Exploring Information Service Models for Corporations in Taiwan from the Intellectual Capital Perspective. Journal of Library and Information Science Research, 8(2), 1-57. [in Chinese]
  • Huang, Y.H. (2013). The Development and Validation of a Knowledge Activities Scale for the Information Professionals in University Libraries. Journal of Library & Information Studies,11(2), 39-75. [in Chinese]
  • Huang, Y.H. (2011). The Analysis of Customer Oriented Knowledge Services Via the Internet. Bulletin of the Taipei Public Library, 29 (2)，29-47. [in Chinese]
  • Chen, C.M., Hsien, J.L., Chiu, M.H., Yuan, M.S., Song, S.F., Su, S.F., Lan, W.C., & Huang, Y.H. (2011). 2010 International Symposium on the Transformation & Innovation of Library and Information Science “Insights and Expectations of Library & Information Science Research: An Academic Perspective” Panel. Journal of Library and Information Science, 37(2), 130-145.
  • Hsu, Y.C., Huang, Y.H., & Huang, H.C.(2011). Analysis of the Co-authorship Network and Hot Topics in the Robotics Literature. Journal of Educational Media and Library Sciences, 49(1), 39-73. [in Chinese]
  • Huang, Y.H. (2011). A Study of Managing Knowledge Services in Libraries and the Survey for Potential Customer Demands. Journal of Library and Information Science Research, 5(2), 143-194. [in Chinese]
  • Chen, C.M., & Huang, Y.H.(2011). The Information Seeking Behavior of Graduate Students for Hakka Studies: A Perspective on Information Horizons. University Library Journal, 15(1), 144-170. doi:10.6146/univj.2011.15-1.08. [in Chinese]
  • Tsai, Y.H., & Huang, Y.H.(2010). A Study on Online Information Encountering and Personal Characteristics. Journal of Library and Information Science, 36(2), 16-34. [in Chinese]
  • Wu, H.M., & Huang, Y.H.(2010). The Usability of Homework Help Websites. Interdisciplinary Journal of Taiwan Library Administration, 6(1), 61-74. [in Chinese]
  • Huang, Y.H.(2009). An Investigation of the Interaction between Science and Technology from Literatures of Giant Magnetoresistance. Journal of Library & Information Studies, 7(1/2)，53-76. [in Chinese]
  • Huang, Y.H., Li, E.Y., & Chen, J.S. (2009) Information synergy as the catalyst between IT capability and innovativeness: empirical evidence from the financial service sector. Information Research: an international electronic journal, 14(1) paper 394. [Available at http://InformationR.net/ir/14-1/paper394.html from 9 February, 2009]. (SSCI)
  • Lin, M.C., & Huang, Y.H. (2009). The Analysis of Current Business Information Services in Libraries Interdisciplinary Journal of Taiwan Library Administration, 5(1), 64-83. [in Chinese]
  • Huang, Y.H. (2008). The Patent Curriculum Planning and Design in Library and Information Science Schools. Journal of Educational Media and Library Sciences, 46(1), 31-54. [in Chinese]
  • Huang, Y.H. (2008).Using Bibliometrics to Analyze Knowledge Production, Flow ad Diffusion in the Innovation Systems of Taiwan, Hong Kong and China: an Empirical Study in Data Mining University Library Journal, 12 (1), 72-95. [in Chinese]
  • Huang, Y.H. (2007).The Structural Equation Analysis on the Journal Citation Impact in the Field of Library and Information Science Journal of Educational Media and Library Sciences, 44(3), 259-273. [in Chinese]
  • Li, E.Y., Chen, J. S., & Huang, Y. H. (2006).A framework for investigating the impact of IT capability and organizational capability on firm performance in the late industrializing context. International Journal of Technology Management, 36(1/2/3), 209-229. (SSCI)
  • Huang, Y. H. (2003). The multivariate analysis of library satisfaction. Bulletin of NCL Taiwan Branch, 9(2), 37-48. [in Chinese]
  • Ding, P.H., Chen, Y.Y, Chang, B.J., & Huang, Y. H. (1999). Virtual mall construction and research, Business Education Quarterly, 74, 57-61.
  • Huang, Y. H. (1999). The conversion practice of library automation system and the expectation of digital libraries. Bulletin of NCL Taiwan Branch, 5(4), 26-33. [in Chinese]
  • Huang, Y.H., Chiu, T.Z. & Chen, H.L. (2023, December). The Curriculum Content Analysis for Scholarly Communications: an Investigation of ALA-accredited Master’s Programs in Library and Information Studies. 3rd Conference of LIS and Practices (CoLISP 2023). Taipei: National Central Library. [in Chinese]
  • Shi, Y.E., & Huang, Y.H. (2023, May).A Preliminary Study on the Graduate Students' Health Information Encountering Behavior. 2023 Conference on the Academy and Industry of Education. New Taipei: Fu Jen Catholic University. [in Chinese]
  • Huang, Y.H. & Chiu, T.Z. (2022, December). The preliminary study of the state of the art and the future development of scholarly communication services in university libraries in Taiwan. 2nd Conference of LIS and Practices (CoLISP 2022). Taipei: National Taiwan Normal University Library. [in Chinese]
  • Huang, Y.H. (2021, June). The practices of American academic librarians’ work: case studies of the scholarly communication, research data management and digital scholarship librarians. Open and Sharing on Digital Scholarship: 50th Anniversary of Journal of Educational Media & Library Sciences. New Taipei: Tamkang University - Online conference [in Chinese]
  • Agarwal, N. K., Huang, Y. H., & Erdelez, S. (2021, June). Aha! Librarians’ predisposition for information encountering and serendipity in the workplace. The 49th annual conference of the Canadian Association for Information Science (CAIS/ACSI 2021) - Online conference
  • Yang, Y.T., & Huang, Y.H. (2021, April). The emotional healing efficacy of "The Little Prince" for students of Fu Jen Catholic University: a preliminary exploratory study. 2021 Conference on the Academy and Industry of Education. New Taipei: Fu Jen Catholic University. [in Chinese]
  • Shi, Y.J., & Huang, Y.H. (2021, April).The information needs and information-seeking behavior in the innovation-decision process: the case of mobile payment. 2021 Conference on the Academy and Industry of Education.New Taipei: Fu Jen Catholic University. [in Chinese]
  • Huang, Y. H.*(2020). The review and foresight of public library management in Taiwan. Academic Seminar on Review and Foresight of Library and Information Science Research and Annual Meeting of Chinese Association of Library and Information Science Education (CALISE). Taipei: National Centeral library. [in Chinese]
  • Huang, Y. H. (2020, July). Exploring Students’ Search Behavior and the Effect of Epistemological Beliefs on Contradictory Issues. HCI International 2020. 22ND INTERNATIONAL CONFERENCE ON HUMAN-COMPUTER INTERACTION - Online conference
  • Huang, Y. H.*, Lee, C. M. (2018). Exploring scholarly trajectory of a new and developing discipline with altmetrics: a case study of social enterprise The 14th Conference on Library and Information Science across the Taiwan Straits. Nanjing: Nanjing University of Science and Technology. [in Chinese]
  • Huang, Y. H.* (2016). Exploring undergraduate students’ epistemological beliefs, search behavior, and problem-solving skills when dealing with conflicting scientific information on the web. The 13th Conference on Library and Information Science across the Taiwan Straits. Wuhan: Central China Normal University. [in Chinese]
  • Yeh, N. C., Huang, Y. H.* (2016). The Content analysis of Investment and Finance Questions from Social Q&A Websites. 2016 Conference on Library and Information Society. New Taipei: Fu Jen Catholic University. [in Chinese]
  • Huang, Y. H.* (2014). The Comparative Curriculum Content Analysis for Knowledge Management and Competitive Intelligence: an Investigation of ALA-accredited Master’s Programs in Library and Information Studies. The 12th Conference on Library and Information Science across the Taiwan Straits. Tianjin: Nankai University. [in Chinese]
  • Chang, W. C., Huang, Y. H.* (2013). An Analysis of Medical Libraries’ Websites in Decade. 2013 Conference on Library and Information Society. New Taipei: Fu Jen Catholic University. [in Chinese]
  • Huang, Y. H., (2012, August). A multilevel analysis for knowledge activities of academic librarians in Taiwan. 2012 World Library and Information Congress: 78th IFLA General Conference and Assembly - the Satellite Meeting organized by the IFLA Knowledge Management Division (Knowledge Management Theory in Action: how to plan, apply, and assess knowledge management in libraries), Helsinki, Finland.
  • Huang, Y. H.* (2012). An intellectual capital perspective of business strategy in corporate libraries. The Proceedings of the 11th Conference on Library and Information Science across the Taiwan Straits (page 58-69). New Taipei: Tangkang University. [in Chinese]
  • Huang, Y. H.* (2012). The Development and Validation of Individual Level of Knowledge Activities Scale for Information Professionals in Academic Libraries. 2012 Conference on Education, Physical Education, and Library and Information Science. New Taipei: Fu Jen Catholic University. 2012. [in Chinese]
  • Huang, Y. H.* (2011). A Study of Managing Knowledge Services in Libraries and the Survey for Potential Customer Demands. Library Information Science Project Presentation and Research Development Trend Seminar. Taipei: National Science Council. [in Chinese]
  • Wu, H. M., Huang, Y. H.* (2010).The comparison of computer science literature in different communication channel: a case study of P2P. 2010 Conference on Library and Information Society. New Taipei: Fu Jen Catholic University. [in Chinese]
  • Huang, Y. H.* (2010, March). Knowledge Innovation and Diffusion: the Knowledge Flow from Giant Magnetoresistance (GMR) to Spintronics between Science and Technology. IAMOT 19th International Conference on Management of Technology, Cairo, Egypt.
  • Wang, F. W., Huang, Y. H.* (2009). State of the Art: A Review of Literature on Reading Research in Taiwan. 2009 Conference on Library and Information Society. New Taipei: Fu Jen Catholic University.
  • Lin, M. C., Huang, Y. H.* (2009). The co-authorship analysis of knowledge management literature among library and information science journals. 2009 Conference on Library and Information Society. New Taipei: Fu Jen Catholic University. [in Chinese]
  • Wu, H. M., Huang, Y. H.* (2009). The Usability of Homework Help Websites. 2009 Conference on Library and Information Society. New Taipei: Fu Jen Catholic University. [in Chinese]
  • Huang, Y. H.* (2008). The Patent Curriculum Planning and Design in Library and Information Science Schools. The proceedings of the 9th Conference on Library and Information Science across the Taiwan Straits (page 245-261). Wuhan: Central China Normal University. [in Chinese]
  • Huang, Y. H., & Lee, C. M. (2005, May). Knowledge production and flow of Taiwan, Hong Kong, China Innovation system. IAMOT 14th International Conference on Management of Technology, Vienna, Austria.
  • Huang, Y. H., Li, E.Y., & Chen, J. S. (2005, May). The effect of information synergy and innovativeness on firm performance. IAMOT 14th International Conference on Management of Technology, Vienna, Austria.
  • Huang, Y. H.* (2004). The knowledge production and flow of the innovation system in Taiwan, China, and Hong Kong. 2004 Conference on Business Decision. Chang-Hwa: Chung Chou Institute of Technology. [in Chinese]
  • Tsou, H. T., Chen, J. S., Huang, Y. H.* (2004). The impact of IT adoption and the Customization ability for new product development success. The 1st conference on Innovation and Management. Taipei: Shih Chien University. [in Chinese]
  • Huang, Y. H., Chen, J. S., & Tsou, H. T. (2004). A Framework for assessing the relationship of IT Competence and Innovativeness. The 9th Annual Meeting of the Asia-Pacific Region of the Decision Sciences Institute, Seoul, Korea.
  • Huang, Y. H., Chen, J. S., & Tsou, H. T. (2003). A dynamic perspective on information technology capability and innovativeness. The Proceedings of the 2003 Conference on Business Management and Electronic Commerce (page 531-565). Tai-Chung: Feng Chia University.
  • Ding, P.H., Huang, Y. H. (2002). The implementation of ERP systems for Medium-sized machinery industry: a case study of R Company. Conference on ERP Case Studies and Teaching. Taoyuan: National Central University. [in Chinese]
  • Huang, Y. H. (2000). The construction of multimedia teaching material system with Chinese MARC. The Proceedings of the 15th Conference on National Technical and Vocational Education (page155-163). Taichung: Ling Tung Institute of Technology. [in Chinese]

Contact Information

Fu Jen Catholic University

Department of Library and Information Science

No.510, Zhongzheng Rd., Xinzhuang Dist., New Taipei City 24205, Taiwan (R.O.C.)

  886-2-2905-2389
  886-2-2901-7405
  yuanho@gmail.com
  Office Location : LE821